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Agenda

Saturday, October 15, 2022

11:00am – 4:00pm

Arrival Ground Transportation

4:00pm – 6:00pm

Badge and Event Material Pick-Up

badges

Sunday, October 16, 2022

8:45am – 2:00pm

Optional ​Activity: Architecture River Tour
Discover Chicago’s renowned landmarks! You’ll learn how Chicago rose from the ashes of the Great Fire of 1871 to become the birthplace of the skyscraper and a major influence on the school of modern American architecture. Then it’s off to lunch at Giordano’s where they have handcrafted the best Chicago-style pizza using old-world techniques and the finest ingredients. We’ll gather for a continental breakfast and check in at 8:45am. We will depart the hotel at 9:15am and return by 2:00pm. Pre-registration required.

9:45am – 2:00pm

Optional ​Activity: Wrigley Field Tour
Get an insider’s look at this historic American landmark that has enchanted baseball fans for almost a century. During the tour you will explore the clubhouse, press box, dugouts, field and more! Enjoy a behind-the-scenes look into this historic ballpark’s 100+ years of history. Then it’s off to Smoke Daddy’s for lunch! We’ll gather for a continental breakfast and check in at 9:45am. We will depart the hotel at 10:15am and return by 2:00pm. Pre-registration required.

11:00am – 5:00pm

Arrival Ground Transportation

2:00pm – 7:00pm

Badge and Event Material Pick-Up

badges

4:30pm – 5:15pm

All Retail Executive Introduction/Reception
Join your peers, meet your group, and hear what’s new.

sponsor
Mercatus
4:30pm – 5:15pm

Solution Provider Reception and Orientation

Scheduling enhancements, navigation tools refresher and update. Peer discussions.

5:15pm – 6:00pm

Cocktails and Conversation

sponsor
Theatro
6:00pm – 6:45pm

Opening Keynote: Keys to Standing Out and Building Loyalty: Elevate the employee experience to enrich the customer experience
Jackie FreibergJackie Freiberg
International Best-selling Author, Speaker, Culture Coach, Certified Dare To Lead™ Facilitator
The customer experience starts with the employee experience, it’s an inside out effort. Most businesses struggle with differentiation and they are in search of ways to stand out in a sea of sameness. As cool and fun as technology is, PEOPLE make or break every business. So leaders, supervisors, managers must create an extraordinary employee experience FIRST to empower and engage people to elevate the customer experience… not because they have to… because they want to.

6:45pm – 9:00pm

Welcome Reception and Dinner

Monday, October 17, 2022

7:00am – 9:00am

Solution Provider Breakfast

7:00am – 740am

​Retail Executive Boardroom Breakfast Meeting

7:45am – 12:25pm

Boardroom Presentations

12:30pm – 1:15pm

Group Lunch

1:25pm – 1:55pm

ViewPoint Session

1:55pm – 2:30pm

Break

2:40pm – 5:30pm

Private One-on-One Appointments

co-sponsorsPeakTechnologies

Zebra-Reflexis

5:30pm – 630pm

Break

7:00pm – 10:00pm

Dinner
NextPoint Sports Bar Party.
Join us for Dinner, Drinks, and Games.
We will have the Broncos verses Chargers game on the big screen too.

Tuesday, October 18, 2022

7:00am – 7:40am

All Attendee Breakfast

7:50am – 8:00am

​Retail Executive Boardroom Meeting

8:05am – 1:10pm

Boardroom Presentations

1:15pm – 2:05pm

Group Lunch

2:05pm – 2:35pm

Break

2:40pm – 5:30pm

Private One-on-One Appointments

co-sponsorsPeakTechnologies

Zebra-Reflexis

5:30pm – 6:30pm

Break

6:30pm – 7:00pm

Closing Cocktail Reception

7:00pm – 9:30pm

Closing Dinner Celebration and Entertainment

A Special Best of The Second City Show
Second City

Wednesday, October 19, 2022

4:00am – 10:00am

Airport Departure Shuttle and Grab & Go Breakfast
Complimentary transportation will depart every 1/2 hour.

Preliminary Schedule. Subject to Change.