Featuring leading speakers from within and outside of the Industry, the Content Sessions bring you actionable and inspiring insight delivered on trends, opportunities, skills, best practices and personal growth; providing you with the means to inspire innovation, leadership and growth for you and within your own organization. Please visit frequently to see the details as they are added.

monday, october 19

Molly BloomMolly Bloom

Entrepreneur and Bestselling Author of “Molly’s Game”

1:00pm – 1:30pm

Opening Keynote: Make Every Customer Feel Like a High Roller


Overview:

Molly Bloom didn’t know a thing about running a poker business when she was asked to set up the most exclusive high stakes poker game in Hollywood. She was faced with the daunting question: how do you create an experience that will keep the rich and famous coming back when they can go anywhere to play poker? Molly found if she built a unique customer culture, not only would players come back, the game would become so exclusive that everyone would want to be a part of it. In this exciting and informative talk, Bloom shows how she created an experience like no other for her players and how you can apply the same principles for creating an exclusive experience for your customers.

BIO:

Molly Bloom
Entrepreneur and Bestselling Author of “Molly’s Game”
Molly Bloom is an inspirational keynote speaker, entrepreneur, and bestselling author of Molly’s Game. She is best known for her memoir, Molly’s Game, which was adapted into an award-winning film of the same name by Aaron Sorkin. Bloom’s memoir chronicles her journey as a member of the U.S. Ski Team to college student and LA waitress to accidental entrepreneur, building and operating the largest and most notorious private poker game in the world. Her games featured hundreds of millions of dollars and players like Leonardo DiCaprio, Tobey Maguire, A-Rod, and Ben Affleck.

Bloom has appeared on numerous shows and in media outlets such as Ellen, Vice, The Los Angeles Times, NPR, Vulture, and has been asked to speak at Fortune’s Most Powerful Women, for companies like Blackrock Financial, SiriusXM Radio, and delivered the 2018 commencement speech at Colorado State University.


tuesday, october 20

Simon T BaileySimon T. Bailey,

Author & Strategist

1:00pm – 1:30pm

Welcome Session & Keynote: Having Hard Conversations is Good for Business

Overview:

Author and strategist, Simon T. Bailey goes beyond feel good content and provides real-life deliverables that impact lives. He has more than 30 years’ experience in the hospitality industry including serving as sales director for the Disney Institute.

He will speak with the audience about how to respond authentically and appropriately to recent calls for change related to social injustice, diversity, and inclusion. Individuals and organizations, across industries, are seeking guidance on what they can do and how they can help. Simon has thoughtful strategies that will help initiate conversations that will positively impact your business.

BIO:

Simon T. Bailey
Success magazine calls Simon T. Bailey one of the Top 25 people that will help you reach your business and life goals. He joins a list that includes Oprah Winfrey & Dr. Brene Brown. His viral video posted by Goaleast to Facebook has over 87 million views.

Today, Simon is a Breakthrough Strategist who goes beyond feel-good content and provides real-life deliverables that impact lives. His wisdom and expertise enabled an Orlando-based healthcare system to be acquired and a division of a hospitality company to be ranked No.1 for customer service by Expedia.com.

He has worked with 1 800 organizations in 49 countries. A few of his clients include Google, Microsoft, MasterCard, Hilton Hotels, American Nurses Association, and the NSA (National Security Association).

Simon has more than 30 years’ experience in the hospitality industry including serving as sales director for Disney Institute based at Walt Disney World Resort.

He is the author of ten books including the HarperCollins-published book, Release Your Brilliance, Releasing Leadership Brilliance published by Corwin Press (a division of Sage Publishing), and Shift Your Brilliance, published by SoundWisdom. His three online courses on LinkedIn Learning (Lynda.com) have been viewed by people in 100 countries.

Simon currently serves as a board member of the U.S. Dream Academy, a twenty-year old organization whose mission is to increase high school graduation rates for children whose parent(s) are incarcerated. He also serves on the board for the Orlando Health Foundation Board, a $4 Billion 100-year-old non-profit hospital with 20,000 employees based in Orlando, Florida.

Simon is a Summa Cum Laude master’s degree graduate of Faith Christian University and was inducted as an honorary member of the University of Central Florida Golden Key Honor Society. He has also served on the advisory council for Management and Executive Education for the (rummer Graduate School of Business at Rollins College, one of the top 25 best private graduate business schools in the U.S.

Recently he was awarded an Honorary Doctorate of Philosophy in Humanities from Kayiwa International University/United Graduate College and Seminary International in Kampala, Uganda for his global impact. Furthermore, he has received the World Civility Award from iChange Nations and is acknowledged as a World Civility Ambassador.

When Simon is not busy advancing professionals’ and organizations’ development, he roots for the Buffalo Bills, collects limited edition stamps, and is an avid movie goer. Simon is the proud father of two young adult children and currently resides in Orlando, Florida.