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Innovating The Restaurant Environment

Agenda

Tuesday, September 7, 2021

3:00pm – 7:00pm

Arrival Ground Transportation

Wednesday, September 8, 2021

9:00am – 3:00pm

Arrival Ground Transportation

10:00am – 3:00pm

Badge and Event Material Pick-Up: Chain Executives and Suppliers

badges
Atlas
keycards
DSA Phototech
3:00pm – 4:00pm

Chain Executive Orientation and Peer Round Table Discussion
Learn how to navigate the Event and maximize your time, making the most of your experience. Meet your peer group and engage in peer discussions – what’s top of mind.

3:00pm – 3:45pm

Supplier Executive Reception and Orientation/What’s New
Planning and preparation, refresher and update. Scheduling enhancements and navigation tools.

3:00pm – 5:00pm

Late Arrival Ground Transportation

3:00pm – 5:00pm

Late Badge and Event Material Pick-Up: Chain Executives and Suppliers
Badge and Event Material Pick-Up: Chain Executives and Suppliers

badges
Atlas
keycards
DSA Phototech
4:15pm – 5:10pm

Private One-on-One Appointments

sponsor
Thermodyne Foodservice Products
5:15pm – 5:45pm

Meet & Mingle Cocktail Reception

Nice to meet you! Great to see you again! Share a beverage, and some casual conversation! All Chain Executives and Supplier Executives welcome!

sponsor

Apex_Logo_WithTagline
6:00pm – 6:45pm

Opening Keynote: Make Every Customer Feel like a High Roller
Molly-BloomMolly Bloom, Inspirational Keynote Speaker, Entrepreneur, and Bestselling Author of Molly’s Game (which was adapted for Oscar nominated film)

Molly Bloom didn’t know a thing about running a poker business when she was asked to set up the most exclusive high stakes poker game in Hollywood. She was faced with the daunting question: how do you create an experience that will keep the rich and famous coming back when they can go anywhere to play poker? Molly found if she built a unique customer culture, not only would players come back, the game would become so exclusive that everyone would want to be a part of it. In this exciting and informative talk, Bloom shows how she created an experience like no other for her players and how you can apply the same principles for creating an exclusive experience for your customers.

7:00pm – 9:00pm

Welcome Dinner

Thursday, September 9, 2021

7:00am – 9:00am

Supplier Breakfast

7:15am – 7:55am

Chain Executive Group Breakfast Conversation

8:00am – 12:50pm

Boardroom Presentations

12:50pm – 1:30pm

Group Lunch

1:30pm – 1:55pm

Break

2:00pm – 5:25pm

Private One-on-One Appointments

sponsor
Thermodyne Foodservice Products
5:30pm – 6:00pm

Cocktails and Conversation

6:00pm – 7:00pm

Break

7:00pm – 10:00pm

Dinner Party

Friday, September 10, 2021

7:00am – 9:00am

Supplier Breakfast

7:15am – 7:45am

Chain Executive Group Breakfast & Discussion

8:00am – 11:00am

Boardroom Presentations

11:30am -12:45pm

Private One-on-One Appointments

co-sponsor
Thermodyne Foodservice Products
12:45pm – 1:45pm

Closing Group Lunch Celebration

1:00pm– 6:00pm

Airport Departures

Preliminary Schedule. Subject to Change.