Innovating the In-Store Experience for Specialty Retail

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#10: Onsite Event Details

We are excited that you will be joining us this weekend for StorePoint Retail, in Nashville! We care a great deal about
your success, so please let John or Stacie know if you have any questions. Our team flies to Nashville this Friday, and are looking forward to seeing you this weekend!

GROUND TRANSPORTATION

Arrivals: Saturday, Feb. 10th 11:00am – 4:00pm every ½ hour on the top and bottom of the hour from the Nashville International Airport.
Arrivals: Sunday, Feb. 11th 11:00am – 7:00pm every ½ hour on the top and bottom of the hour from the Nashville International Airport.

Instructions upon Landing at the Nashville International Airport:
Upon arriving at the Airport:

  • Proceed to the baggage claim and locate the greeter with StorePoint Retail signage.
  • You will be directed to the charter bus zone where the shuttle will be departing every 30 minutes, on the top and
    bottom of each hour.
  • Should you have any trouble locating a greeter, our Transportation Manager, David Minner, can be reached at (321) 231-6096.

Arriving Late Sunday?

  • If you are arriving to the Hotel on Sunday after 7pm, your Event materials can be retrieved at the Information Desk Monday at 7:30am in the 5th Avenue Pre-Function.
  • If you plan to attend the Welcome Reception on Sunday evening, and are arriving after 7pm, please email Stacie, as badges are required to attend.

BADGE AND MATERIAL PICK UP

  • Saturday 3pm-6pm: 5th Avenue Pre-Function
  • Sunday 2pm-7pm: 5th Avenue Pre-Function
  • Each participant must pick up their own Event materials.
  • If you are participating in the optional Sunday activities, please pick up your Event materials Saturday.

BADGES – REQUIRED

  • Badges are required at all Event functions.
  • There will be security onsite. If you do not have your badge, you will be turned away from all Event activities, including meals and social functions. This includes meals and social functions.
  • Wearing your badge helps protect your investment and keeps the Event exclusive.
  • Badge swapping is strictly prohibited.

SUPPLIER RECEPTION

  • Sunday, February 11th: Join your peers for an Event update!
  • TBD will join us to share his/her insight into StorePoint Retail 2018.
  • A demo Boardroom will be setup nearby. Stop by to test your laptop with a boardroom projector.
    • AV staff will be available to answer any questions.

Pages to review on the Portal:

  • TRAVEL: Hotel, Ground Transportation and Dress Code.
  • SCHEDULE: View your Preliminary Boardroom Schedule & any One-on-One appointments to date.
  • DIRECTORY: Hotel Executive and Supplier list (download the e-Directory here).
  • MAPS: Your One-on-One locations and Hotel map.

MOBILE APP

  • Manage/view your schedule on the go!
  • Search CPMG connect!
  • Same log in details as your Portal.
CPMG Connect!
<emPlease update to the latest version, if you have attended a previous Event.

ONE-ON-ONE APPOINTMENTS:

  • Saturday, February 10th at 12PM (CT), you can begin requesting additional One-on-One meetings.
  • Your Company is allowed a maximum of 5 pending requests at any given time.
    • Once a request is answered, you will be able to send an additional request.
  • Your team should decide who is managing your schedule, making, and responding to requests.
    • More than one person from your team can be logged into your schedule at the same time.
    • Having a point person will avoid duplicate requests/confusion.
  • If you do not want to double book appointments, go to the “SETTINGS” tab within the Portal/scheduling tool to update your preferences.

BUSINESS CARDS – BRING PLENTY!

  • As a reminder, we do not share the Chain Executives’ email addresses.
  • Please bring plenty of business cards with you to exchange with the Executives.

DRESS CODE/EVENING ACTIVITIES:

  • Daytime: Business Casual
  • Sunday Night: TBD – Casual attire – jeans are acceptable.
  • Monday night: TBD – Casual attire- jeans are acceptable – partially outdoors.
  • Tuesday night: Closing Cocktail Reception and Dinner followed by TBD – Casual attire- jeans are acceptable.

WI-FI:

  • To connect to the Wireless Network at Omni Nashville:
    • Select the following Network: TBD
    • Launch your browser and enter access code: TBD

TWEET:

  • Follow StorePoint Retail on Twitter @SPRetailEvent
  • Don’t forget to use the Event tag #spretail18 to watch your Company’s tweets appear on the Portal home page!

Safe travels!

Please let John Hurley, our Sales Director, or Stacie Goddard know if we can be of any assistance as you prepare for StorePoint Retail 2018

#9: Values to Inspire Success

Keep the StorePoint Retail experience unique and special.

  • Be Present ~ be open, listen, engage, take part.
  • Be Respectful ~ of each other, mindful of personal space/time, schedule differences.
  • Be Positive ~ candid, forthright and thoughtful. Smile, too
  • Be Safe ~ Pace yourself, know your limits, have fun.

See you soon!

Please let John Hurley, our Sales Director, or Stacie Goddard know if we can be of any assistance as you prepare for StorePoint Retail 2018

#8: Scheduling Tool and Mobile App

MOBILE APP VS. SCHEDULING TOOL:
Task Description Scheduling Tool
(website)
Mobile App
Pre-Event Use
  • View your Company’s Preliminary Schedule and confirmed One-on-One appointments.
  • You will use your Company Email Address and the password you created for the Event Portal to log into the Scheduling Tool (Within Event Portal) or the Mobile App.
Check Available
2/9/18
Manage Double Booking Settings
  • Manage your Company’s interest in single or double booking One-on-One appointments.
  • If you have two or more attendees, you may double book a time slot by scheduling up to two One-on-One meetings in the same time slot.
  • Changes can be made through the settings tab of the Scheduling Tool.
Check
Manage Automated Email Recipients
  • Manage who, from your onsite team, receives automated emails regarding schedule changes and One-on-One appointment requests.
Check
Update Boardroom Questions
  • Ask specific questions of the Executives in your Boardroom presentation (this is a digital questionnaire).
  • Changes can be made through the settings tab of the Scheduling Tool.
Check
Send/Receive
One-on-One Requests
  • The week before StorePoint Retail (February 5-9), your Company will be able to accept/decline additional One-on-One requests made by Executives.
  • At noon on Saturday, February 10th (CT) your Company will be able to send additional One-on-One requests.
Check Check
Add/View Notes
  • Input your notes/next steps from a Boardroom or One-on-One meeting.
  • Also allows for general Event notes taken during meals or networking sessions.
  • With a click of a button; notes can be emailed to you.
Check Check
View Boardroom Results
  • Chain Executives will rate your Boardroom presentation and will be responding to your digital questionnaire after each of your Boardroom presentations.
  • View your average rating and comments given as well.
  • View real time Overall Event Averages through the Scheduling Tool.
Check Check
Send/Receive
Peer Meeting Requests
  • Schedule to meet with any of your fellow Suppliers between your Boardroom presentations.
  • Scheduling must be completed through the Scheduling Tool, however your confirmed meetings can also be viewed on the mobile app.
Check View scheduled meetings only

DID YOU KNOW?

Scheduling Tool:

(website)

  • In Part 2 of registration, your Company made 5 One-on-One appointment requests. Chain Executives also made requests.
  • CPMG has and will continue to book all appointments for which a Chain Executive confirms.
  • CPMG respectfully requests that Suppliers refrain from reaching out to Chain Executives to schedule One-on-One appointments, as the Chain Executives have asked us to manage their schedules.
  • Your schedule is currently in read only mode. The week before StorePoint Retail, (February 5-9) your Company will be able to accept/decline additional One-on-One requests made by Executives.

Mobile App:

(Search CPMG Connect! in the App Store or Google Play)

  • Your company is allowed 5 outgoing requests at any time. As soon as one request is answered, you can make another.
  • Your onsite team will receive a notifications regarding schedule requests, responses, etc.
  • There are approximately 8-9 One-on-One meeting times each afternoon, Monday and Tuesday.
CPMG Connect!
Please update to the latest version, if you have attended a previous Event.

Refer to page 17 in the Planning Guide for further information on these items.

Please let John Hurley, our Sales Director, or Stacie Goddard know if we can be of any assistance as you prepare for StorePoint Retail 2018

#7: Shipping and Order Forms

Room Drop – Deadline: 2/2/18

  • If you have an item to offer the Chain Executives that demonstrates your product offerings, consider doing a room drop?
  • We have received feedback from Executives that less is more and that the item’s focus should be a business one.
  • Check with John or Stacie prior to purchasing items as some hotels have strict guidelines around what can be room dropped.
  • Be conscious of the weight and size of your item.
  • Delivery fees apply.

Shipping – Deadline: 2/8/18 Form must be submitted before items are received by hotel.

  • If you plan to ship literature, materials, or room drop items to the hotel, keep in mind:
    • The hotel cannot store large items.
    • Shipments should arrive Thursday, February 8 or Friday, February 9 – no earlier or storage fees will apply.
    • Avoid Saturday deliveries – extra charges will apply and not all Hotels are setup to receive Saturday deliveries.

Food & Beverage in Boardrooms – Deadline: 2/8/18

  • StorePoint Retail provides light snacks/refreshments throughout the day.
  • If you would like to provide the Executives with food or beverages in your Boardroom meetings, those items need to be arranged for/purchased directly with the hotel.
  • You can make arrangements by contacting Karen Yost at Karen.yost@omnihotels.com or by calling (615) 761-3510.
  • All orders are subject to approval by CPMG.
  • The hotel does not permit outside food and beverage in the Boardrooms or One-on-One meeting area.

Audio Visual – Deadline: 1/31/18 To receive a 20% discount.

  • If you require anything other than what we provide in your Boardroom and One-on-One location (i.e. digital screen, TV, etc.), you may order those items through our Audio/Visual Partner, Commco Productions.
  • If you have specific questions, please call CommCo Productions at (407) 494-5587.

Please let John Hurley, our Sales Director, or Stacie Goddard know if we can be of any assistance as you prepare for StorePoint Retail 2018

#6: Boardroom Presentation/Presenter

We encourage you to connect with John Hurley, your Sales Director, here at CPMG to have him review your presentation.

RJ can offer you his experience in having seen what works in this setting.

Beginning

  • What does your company do?
  • What differentiates you from your competition?

Middle

  • Highlight your Company’s innovations!
  • Share tangible results: use case studies, highlight your expertise.
  • If a current customer is in the Boardroom and you would like to use them as a case study, their permission is necessary – please contact John prior to adding them to your presentation.
  • Include key industry data points that support your offerings (don’t drown them in statistics).
  • Articulate your understanding of the current challenges (if any) in your environment.
  • If possible, make your presentation interactive with the group.

End

  • Summarize key point(s).
  • Suggest next step.
  • Q&A needs to be covered in your 20 minutes.

YOUR PRESENTER

Confident Expert

  • Confidently and effortlessly speaks to your business. Not a sales pitch, rather an executive level presentation.
  • Is well-rehearsed; does not read notes.
  • Smoothly transitions; and comfortable in front of an audience.
  • Communicates the Company’s interest and excitement about the message.

Engages Audience

  • Is interactive – a lively presenter captures attention and makes the material more interesting.
  • One that speaks with conviction; conveys confidence.
  • Is creative – varies the pace to help maintain interest.
  • Is prepared for the unexpected – quiet group vs. full of questions and can adapt easily.

Body Language

  • Is conscious of distracting habits; throat clearing, saying “um”, “like” etc.
  • Able to change voice tone and rate of speech to emphasize particular points.
  • Makes eye contact, shows interest in others and conveys warmth and credibility.
  • Smiles, it’s contagious!

Refer to pages 5-6 in the Planning Guide for further information on these items.

Please check out the TOOL BOX in the StorePoint Fresh Event Portal to check out the previous Email Series.

Please let RJ Lincoln, our Sales Director, or Nicole Rousseau know if we can be of any assistance as you prepare for StorePoint Fresh 2018

#5: Displaying Marketing Materials

Boardroom

  • Setup: Your team has 20 minutes prior to the start of your Boardroom for setup.
  • Breakdown: Your team must depart the Boardroom within 5-7 minutes of the end of your presentation.
  • All visual aids used during your presentation must comply with the following requirements:
    • The tables and chairs may not be re-arranged within the Boardroom.
    • Fits through a standard doorway.
    • Easily transportable/storable – Your team is responsible for moving and storing materials between presentations.
      • Please note: your presentation rooms may be located across the resort from each other.
  • Setup: Your team has 20 minutes prior to the start of your Boardroom for setup.
  • Nothing should be hung or attached to walls, tables or chairs.
  • Should your team require special arrangements for your marketing materials, please contact John, our Sales Director, or Stacie as soon as possible.

One-on-One Location

  • Printed with your Company Name and a location number.
  • This space (8’x8’) is intended for private meetings with the Chain Executives rather than a place to exhibit.
  • This is not an area to display products.
  • All items must remain within your One-on-One space.
  • This includes packaging used to ship your materials to the Event
  • Free standing signage may be placed against the back or side walls as long as all signs meet the requirements listed below:
    • Signage must remain within the black fabric walls of each location.
    • It may be no taller than the black fabric at any given point, and must not block your neighbors’ One-on-One location.
  • Nothing should be hung or attached to structure/material.
  • CPMG reserves the right to remove any signage that does not comply with the requirements listed above.
  • Be considerate of your neighbors; refrain from loud music or audio demonstrations.

Displaying Marketing Materials

Displaying Marketing Materials-2

Refer to page 13 of the Planning Guide for further information.

Please check out the TOOL BOX in the StorePoint Fresh Event Portal to check out the previous Email Series.

Please let John Hurley, our Sales Director, or Stacie Goddard know if we can be of any assistance as you prepare for StorePoint Retail 2018

#4: One-on-One Logistics

Monday and Tuesday afternoons are set aside for One-on-One meetings with Chain Executives. Each Supplier Company has a designated area of their own to meet privately with Executives. This location also provides your team with an area that can be used when not in a Boardroom session.

Flow

  • Each meeting is 15 minutes in length.
  • There is a 5 minute transition time between meetings.
  • A message will prompt the end of one meeting and start of the next.

Setting

  • 8’ x 8’ Backdrop Unit
  • 30” Round Skirted Table
  • 4 Chairs
  • Power Strip (5amp/500 Watt)
  • Wireless Internet
  • If you require additional equipment in your One-on-One location, please order directly from CommCo Productions.
  • Click here to print and complete the Audio Visual Form.

Additional Tables

  • Additional tables for overflow meeting space are available throughout the One-on-One Space.
  • These tables are not assigned to a One-on-One location and may not be moved.
  • There is not an additional table for every One-on-One location; they are to be shared then vacated as soon as your meeting is complete.

Refer to pages 11 – 14 of the Planning Guide for more information.

One-on-One Logistics

Please let John Hurley, our Sales Director, or Stacie Goddard know if we can be of any assistance as you prepare for StorePoint Retail 2018

#3: Boardroom Logistics

Flow

  • Your boardroom will be available for set up approximately 20 minutes before your presentation.
  • Boardroom presentations are 20 minutes (including Q&A).
  • We guarantee a minimum of 7 Chain Executives in each Group.
  • The Groups to whom you will present are comprised by matching your interests with those of the Chain Executives.
  • You will not present to the same Group of Chain Executives twice.

Setting

  • Layout varies depending on the hotel and room size (U-shape or Conference Style table).
  • Each boardroom will include:
    • LCD projector (w/wireless remote and speakers)
    • Screen
    • Flip chart with markers
    • Wireless internet
  • Not included in your boardroom – laptops, tables and power cords.
  • If you require additional equipment in your Boardroom, order directly from CommCo Productions, our AV Provider.
  • Click here to print and complete the Audio Visual Form.
  • A demo Boardroom will be set up onsite during supplier orientation/badge & event material pickup.
    • Stop by to meet a member of the CommCo team and test your laptop with the projector that will be used for your presentation(s).

Audio/Visual Support

  • CommCo Productions is our Preferred AV Partner.
    • An AV Technician will be assigned to a Boardroom area, and can provide technical assistance including:
      • Connecting to the LCD projector/wireless remote/speakers
      • Misc. technical support
    • A Group Leader will be assigned to each Boardroom, and can provide assistance with:
      • Timing
      • Insight into Group dynamics

Equipment Notes

  • Laptops are not provided; you must supply your own.
  • Please bring any/all necessary adapters to connect your laptop to a VGA or HDMI connection for the projector.
    • IPads will need an Apple iPad dock connecter to VGA or HDMI adapter.
    • Apple laptops will need their VGA or HDMI adapter/”dongle” to hook up to projector.
      • The availability of this adapter cannot be guaranteed by CommCo.
  • 16:9 widescreen format projection (build all presentations in widescreen format).

Refer to pages 8 – 10 in the Planning Guide for further information on these items.

BoardroomLogistics

Please let John Hurley, our Sales Director, or Stacie Goddard know if we can be of any assistance as you prepare for StorePoint Retail 2018

#2: Hotel/Sunday Optional Activities

Hotel Accommodation

  • Please check first with your Company’s Event Contact to make sure your hotel reservation has been made.
  • If not; Click Here to book now and ensure you receive the discounted rated.
  • Cancellation Policy –Your reservation requires a two-night room and tax deposit to be collected at the time your
    reservation is made. This two-night deposit will apply to the first night of your stay, and the
    last. Should you cancel your reservation in its entirety after 1/12/18 the full two-night
    deposit will be forfeited. Should you change your reservation after 1/12/18 to arrive
    later than what your original reservation was confirmed for, or depart sooner, the deposit paid
    for the first and/or last night will be forfeited.

Golf Tournament

  • Join Chain Executives for an 8am Shot Gun start on Sunday, February 11th.
  • The greens fee is $300 per person. If needed, rental clubs are an additional fee of $60.
  • Space is limited and available on a first come, first served basis.
  • If interested, Sign Up Here
  • We recommend a Saturday night hotel stay.

Taste of Nashville Tour

  • Join Chain Executives on Sunday, February 11th at 9:30am for a Taste of Nashville Tour.
  • The cost to participate is $325 per person.
  • Space is limited and available on a first come, first served basis.
  • If interested, Sign Up Here
  • We recommend a Saturday night hotel stay.

Refer to pages 22-23 in the Planning Guide for further information on these items.

Please let John Hurley, our Sales Director, or Stacie Goddard know if we can be of any assistance as you prepare for StorePoint Retail 2018

#1: Welcome to the Event!

Welcome to the Event!

We are excited that you will be joining us February 11-14 at the Omni Nashville in Nashville, TN for StorePoint Retail!

We will begin sharing our “Successful Planning Series” this week. The series focuses on each “Step” of Event preparation your team will encounter as you make your Event plans. Watch for these weekly as you consider your strategy for the Event. The series will cover:

    1. Welcome to the Event
    2. Hotel/Sunday Optional Activities
    3. Boardroom Logistics
    4. One-on-One Logistics
    5. Displaying Marketing Material
    6. Boardroom Presentation/Presenter
    7. Shipping & Order Forms
    8. Scheduling Tool & Mobile App
    9. Values to Inspire Success
    10. Onsite Event Details

Suppliers with the greatest success at our Events are those whose teams are involved in all phases of planning. This Planning Guide will provide you with additional insight into each and every aspect of the Event.

Don’t forget to follow StorePoint Retail on Twitter ((#spretail18) and LinkedIn for additional updates on the Event!

Please let John Hurley, our Sales Director, or Stacie Goddard know if we can be of any assistance as you prepare for StorePoint Retail 2018.