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Innovating Construction, Renovation and
Engineering for Convenience Retail

Agenda

Saturday, September 18

11:00am – 4:00pm

Arrival Ground Transportation

4:00pm – 6:00pm

Convenience Retailer and Supplier Badge and Event Material Pick-Up

Sunday, September 19

7:00am – 1:00pm

Golf Tournament – The Canyons Course
Situated inside the 2,800 rolling acres of the Cibolo Canyons development at the base of the beautiful Texas Hill Country, the AT&T Canyons Course designed by Pete Dye in consultation with Bruce Lietzke, sits on a great piece of land which provides panoramic views of an adjacent 750 acre nature preserve. The dramatic elevation changes and hill country views make this course not only challenging, but breathtaking as well. Registration/breakfast/practice will run 7:00am-8:00am. Shotgun start at 8:00am. Lunch and prizes follow play. Pre-registration required.

9:15am – 2:00pm

Optional Outing – BBQ & Brew Tour
San Antonio has a plethora of great BBQ joints ranging from new and inventive to long established pits. The city also has several great breweries. This tour provides the best of both, with stops at two breweries and two BBQ pits for tastings of unique craft beer and samples of out-of-this world BBQ. This combination detour is a dream come true for every meat-lover and beer enthusiast! Continental Breakfast at 9:15am with 10:00am Hotel Departure. Returning to the hotel at 2:00pm. Pre-registration required.

11:00am – 7:00pm

Arrival Ground Transportation

2:00pm – 7:30pm

Convenience Retailer and Supplier Badge and Event Material Pick-Up

4:30pm – 5:00pm

New Convenience Retailer Orientation
Learn how to navigate and maximize your time at C-BuildPoint.

5:00pm – 5:45pm

Supplier Executive Reception and Orientation
Scheduling enhancements, navigation tools refresher/update.
Peer discussions.

5:00pm – 5:45pm

All Convenience Retailer Introduction/Reception
Join your peers, meet your group, and hear what’s new.

6:00pm – 6:45pm

Opening Keynote: The Customer Experience Advantage with David Arvin
David ArvinThe Answer is “Yes.” What’s the Question? – How a culture of accommodation creates customer experiences that beat the competition.

 

In the most competitive business environment in modern history, the winners today are often those who are remarkably easy to do business with. Being better tuned-in to the increasingly unique wants and needs of your customers and clients creates better experiences and increased loyalty. In this eye-opening, high-content and very entertaining presentation, popular Customer Experience and Marketing expert David Avrin, CSP shines a light on the profound shift in customer expectation, while showing your team everyone’s role in eliminating barriers, engaging prospects and creating Customer Experiences worth sharing.

6:45pm – 9:00pm

Welcome Reception and Dinner

Monday, September 20

7:00am – 9:00am

Supplier Breakfast

7:15am – 7:55am

Convenience Retailer Boardroom Breakfast Discussion

8:00am – 12:25pm

Boardroom Presentations

12:30pm – 1:30pm

Group Lunch

1:45pm – 2:30pm

Peer Panel Discussion

2:30pm – 2:40pm

Break

2:45pm – 5:20pm

Private One-on-One Appointments

5:20pm – 6:30pm

Break

6:30pm – 9:30pm

Dinner Party

Tuesday, September 21

7:00am – 9:00am

Supplier Breakfast

7:15am – 7:55am

Convenience Retailer Group Breakfast & Discussion

8:00am – 8:10am

Convenience Retailer Boardroom Meeting

8:15am – 12:35pm

Boardroom Presentations

12:40pm – 1:40pm

Group Lunch

1:40pm – 2:00pm

Break

2:05pm – 5:00pm

Private One-on-One Appointments

5:00pm – 6:30pm

Break

6:30pm – 7:00pm

Closing Cocktail Reception

7:00pm – 9:00pm

Closing Dinner Celebration and Entertainment

Wednesday, September 22

4:00am – 11:00am

Airport Departure Shuttle and Grab & Go Breakfast
Complimentary transportation will depart every 1/2 hour.

Preliminary Schedule. Subject to Change.