September 29 – October 2, 2024
Hyatt Regency Grand Cypress
Orlando, Florida

Innovating the Restaurant Environment

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Preliminary Schedule. Subject to Change. All agenda times represented as ET.

Monday, october 19

1:00 –1:30pm

Welcome Session & Keynote – Molly Bloom, best-selling author of Molly’s Game
“Let’s talk about the high stakes!”

Supplier Spotlights
20-minute Presentation featuring six Suppliers with focus area noted below. Peer and Q&A to follow.
(Executives pre-register)

1:30 –2:25pm

Spotlight #1 – Architecture, Construction & Design

2:30 – 3:25pm

Spotlight #2 – Building Materials

3:30 – 4:25pm

Spotlight #3 – Kitchen Equipment

tuesday, october 20

1:30 – 2:00pm

Welcome Session & Keynote – Simon T. Bailey, author & strategist – “Having Hard Conversations is Good for Business”

Supplier Spotlights
20-minute Presentation featuring six Suppliers with focus area noted below. Peer and Q&A to follow.
(Executives pre-register)

2:00 – 2:55pm

Spotlight #4 – Architecture, Construction & Design

3:00 – 3:55pm

Spotlight #5 – Facilities, Construction & Design

4:00 – 4:30pm

ViewPoint #1 and ViewPoint #2 – 20 min. Presentation, 10 min Q&A
Scott RedlerViewPoint #1
Lessons Learned and Strategies for the Future

Scott Redler, Co-Founder & COO
Freddy’s Frozen Custard & Steakburgers
Growing up in St. Louis, Scott got his start in the restaurant business at age 15 catering events for groups of two to 6,000. Paying his way through college by managing a steakhouse, he attended the University of Missouri and earned a degree in restaurant and hotel management. Scott has managed and overseen everything from 5-star restaurants to corporate cafeterias in Wichita, St. Louis, Minneapolis and Washington, D.C. In 2002, Scott partnered with Bill Simon and his brother Randy to launch Freddy’s Frozen Custard & Steakburgers. After franchising in 2004, Freddy’s has grown to more than 375 domestic locations that serve 32 states across the country. Scott currently serves as Co-founder and Chief Operating Officer for Freddy’s. Scott’s vast knowledge of restaurant ownership and operations has made him a sought-out professional in the industry. He currently serves on the Board of the National Restaurant Association, advocating for and representing restaurant industry interests with policymakers at all levels.

Michael McGrath, Chief Operating Officer, UrbanspaceViewPoint #2
Surviving in the City and Partnering with Small Businesses
Michael McGrath, Chief Operating Officer
Michael McGrath has over 30 years of international restaurant development experience, with expertise in the fast-casual and full-service space. He was previously VP of Development at Le Pain Quotidien. At LPQ, he led a team responsible for a U.S. and international expansion of over 80 stores. A chef by training with a degree from the Culinary Institute of America, Mike has unique expertise in hospitality and has also personally owned and operated several restaurants throughout his life.