September 29 – October 2, 2024
Hyatt Regency Grand Cypress
Orlando, Florida

Innovating the Restaurant Environment

Add RestaurantPoint East
to My Calendar

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#9 Values to Inspire Success

Keep the RestaurantPoint experience unique and special.

  • Be Present ~ be open, listen, engage, take part.
  • Be Respectful ~ of each other, mindful of personal space/time, schedule differences.
  • Be Positive ~ candid, forthright and thoughtful. Smile, too
  • Be Safe ~ Pace yourself, know your limits, have fun.

Nikki Rousseau
Direct 603-379-8522 | Main (603) 964-4022

Posted in RPE

#8 Scheduling Tool and Mobile App


Task Description Scheduling Tool
Mobile App
Pre-Event Use
  • View your Company’s Preliminary Schedule and confirmed One-on-One appointments.
  • Use the same login you created for the Event Portal to access the Mobile App.
Check Available
Wedesday before the Event
Manage Double Booking Settings
  • Manage your Company’s interest in single or double booking One-on-One appointments.
  • If you have two or more attendees, you may double book a time slot by scheduling up to two One-on-One meetings in the same time slot.
  • Changes can be made through the settings tab of the Scheduling Tool.
Manage Automated Email Recipients
  • Manage who, from your onsite team, receives automated emails regarding schedule changes and One-on-One appointment requests.
Update Boardroom Questions
  • Ask specific questions of the Executives in your Boardroom presentation (this is a digital questionnaire).
  • Changes can be made through the settings tab of the Scheduling Tool starting Monday, September30th, at 7am.
One-on-One Requests
  • The week before HealthPoint, your Company will be able to accept/decline additional One-on-One requests made by Executives.
  • At noon (CT) on Saturday, September28th, your Company will be able to send additional One-on-One requests.
Check Check
Add/View Notes
  • Input your notes/next steps from a Boardroom or One-on-One meeting.
  • Also allows for general Event notes.
  • All notes can be emailed to you.
Check Check
View Boardroom Results
  • Chain Executives will rate your Boardroom presentation and will be responding to your digital questionnaire after each of your Boardroom presentations.
  • View your average rating and comments given as well.
  • View real time Overall Event Averages through the Scheduling Tool.
Check Check
Peer Meeting Requests
  • Schedule to meet with any of your fellow Suppliers between your Boardroom presentations.
  • Scheduling must be completed through the Scheduling Tool, however your confirmed meetings can also be viewed on the mobile app.
Check View scheduled meetings only


Scheduling Tool (website):

  • In Part 2 of registration, your Company made 5 One-on-One appointment requests. Chain Executives also made requests.
  • CPMG has and will continue to book all appointments for which a Chain Executive confirms.
  • CPMG respectfully requests that Suppliers refrain from reaching out to Chain Executives to schedule One-on-One appointments, as the Chain Executives have asked us to manage their schedules.
  • Your schedule is currently in read only mode. The week before the Event your Company will be able to accept/decline additional One-on-One requests made by Executives.

Mobile App (Search CPMG Connect! in the App Store or Google Play):

  • Your company is allowed 5 outgoing requests at any time. As soon as one request is answered, you can make another.
  • Your onsite team will receive a notifications regarding schedule requests, responses, etc.
  • There are approximately 8-9 One-on-One meeting times each afternoon, Monday and Tuesday.
CPMG Connect!
Please update to the latest version, if you have attended a previous Event.

Nikki Rousseau
Direct 603-379-8522 | Main (603) 964-4022

Posted in RPE

#6 Pre-Event Outreach and Contact Details


Pre-Event Outreach:

One of the differentiators of RestaurantPoint is that the One-on-One meetings are mutually agreed upon meetings that are set utilizing the ConnectingPoint technology (Mobile App/Scheduling Tool).  Additionally, the Social Events are intimate in nature which give ample opportunity for Suppliers and Executives to get to know each other on a more personal level. We kindly request participating Suppliers follow our Event process and avoid reaching out to the Executive Audience on your own prior to RestaurantPoint .

Pre-event outreach to the confirmed Chain Audience is highly discouraged and adds confusion on the part of the Executives.


Contact Details:

Be sure to request business cards and exchange contact information whenever the opportunity arises! CPMG is not permitted to share the contact information of our Executives. Please keep that in mind as your team prepares for the Event and remember to bring plenty of business cards!

You are now part of an exciting community!  You are a thought leader in the industry and as such, think about your contribution and level of engagement. Your Event experience will be made richer and more rewarding by participating in all aspects of the Event. There is opportunity around every corner when you engage 100%.  We truly believe this will positively impact your team’s overall Event Experience.

Nikki Rousseau
Direct 603-379-8522 | Main (603) 964-4022
Posted in RPE

#5 Displaying Marketing Materials



  • All visual aids used during your presentation must comply with the following requirements:
    • Easily assembled and disassembled within the allotted time.
    • Fits through a standard doorway.
    • Easily transportable/storable – Your team is responsible for moving and storing materials between presentations.
    • Please note: your presentation rooms may be located across the resort from each other.
  • The tables and chairs may not be re-arranged within the Boardroom.
  • Nothing should be hung or attached to walls, tables or chairs.
  • Should your team require special arrangements for your marketing materials, please contact Nikki as soon as possible.
  • If your visual aids require power, please bring your own power cords as those are not provided.

One-on-One Location

  • Printed with your Company Name and a location number.
  • This space (8’x8’) is intended for private meetings with Chain Executives rather than a place to exhibit.
  • This is not an area to display products.
  • All items must remain within your One-on-One space – this includes packaging used to ship your materials to the Event.
  • Free standing signage may be placed against the back or side walls, provided that all signs meet the following requirements:
    • Signage must remain within the black fabric walls of each location.
    • It may be no taller than the black fabric at any given point and must not block your neighbors’ One-on-One location.
  • Nothing should be hung or attached to structure/material.
  • CPMG reserves the right to remove any signage that does not comply with the requirements listed above.
  • Be considerate of your neighbors, refrain from loud music or audio demonstrations.
#5 display-1
Nikki Rousseau
Direct 603-379-8522 | Main (603) 964-4022
Posted in RPE

#1 Welcome

Welcome to the Event!

We would like to formally welcome you as an attendee to RestaurantPoint East, to be held September 29 – October 2nd at the JW Marriott in Austin, TX!

Nikki Rousseau will be your Company’s main point of contact for this Event, providing logistic details, as well as guidance as your team prepares your strategy for the Event.

To cut down on the amount of email communication you are receiving, we have created a location in the Portal where we will make weekly posts of the information that was formally the “Email Series”. Every Monday a new planning post will be uploaded to the Portal. Please be sure to log in with your personal credentials weekly and check in for any updates.

The series will cover:

  1. Welcome to the Event
  2. Hotel/Sunday Optional Activities
  3. Boardroom Logistics
  4. One-on-One Logistics
  5. Displaying Marketing Material
  6. Pre-Event Outreach & Contact Details
  7. Shipping & Order Forms
  8. Scheduling Tool & Mobile App
  9. Values to Inspire Success


As an attendee, you now have access to the RestaurantPoint East Portal, which allows you to access the following:

  • TOOL BOX: Pre-Event Resources, including: Planning Guide, Hotel Link, Optional Activity Sign-Up Links.
  • WEEKLY SUPPLIER PLANNING SERIES: Email Series 1-9, a new Email will be added every Monday.
  • TRAVEL: Hotel, Ground Transportation and Dress Code.
  • SCHEDULE: View your Preliminary Boardroom Schedule & any One-on-One appointments to date.
  • DIRECTORY: Executive and Supplier Confirmed Lists, and the Event Directory.
  • MAPS: Your One-on-One locations and Hotel map.


Event Portal URL:
Username: Your corporate email address.
Password: If you have not received the autogenerated email to set your password, or have forgotten the password you have previously created click here: Forgot Password?

Please let Jason Wood our Sales Manager, or Nikki know if they can be of any assistance as you prepare for this Event.

Nikki Rousseau
Direct 603-379-8522 | Main (603) 964-4022